Privacy & data notice

What we store

Your profile (name, email, phone), your building membership and apartment details, and the things you take part in: issues, comments, offers, works, the financial ledger, charges, votes, chat messages, documents, meeting attendance and — where applicable — meeting audio recordings. Chat messages and receipts are encrypted at rest.

Meeting recordings

Committee meeting audio may be recorded and saved to your building's archive so owners who couldn't attend can listen back. You are always shown a clear notice before entering a recorded room, and your acknowledgement is logged.

Who can see it

Your data belongs to your buildingand is visible to its members according to their role. Buildings are fully isolated — one building can never see another's data. The Synvero platform operator cannot accessyour building's chat, finances, documents, votes or recordings; they only manage subscriptions, billing and the platform's technical operation.

Your rights

• Access & portability — download your data anytime from your profile.
• Correction — edit your profile; ask your building manager for building records.
• Erasure— request deletion of your personal data (some records must be retained for the building's legal/accounting obligations).
• Consent— you agreed to data & recording processing when you joined; you may withdraw it (which may mean leaving the building on Synvero).

Retention

Building records are kept for as long as the building uses Synvero, and archived rather than deleted, so the community keeps a complete, auditable history.